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Feb 1 2026 KWSC Unified is Live! One App. One System. One Karachi. One Link: https://get.kwsc-unified.workers.dev/ For All Types of queries- Helpline: 1334 Feb 16 2026 An important step has been taken by Mayor Karachi Barrister Murtaza Wahab to improve the city’s water distribution system. Mayor Karachi Barrister Murtaza Wahab has inaugurated the LSR and CI-60 water pumping stations. CEO Water Corporation Ahmed Ali Siddiqui and COO Asadullah Khan also attended the ceremony. Jan 28, 2026 KARACHI: A significant milestone in Karachi’s water and sewage sector marked as Karachi Water and Sewerage Corporation (KW&SC) signed a memorandum of understanding (MoU) with China’s Lingzhi Equipment Group to foster technical collaboration and adopt advanced water management technologies. The signing ceremony was attended by Mayor Karachi Barrister Murtaza Wahab, who highlighted the importance of modern, sustainable, and environmentally friendly water and sewage systems for a city of Karachi’s size. The MoU was signed on behalf of KW&SC by Chief Executive Officer Ahmed Ali Siddiqui and Lingzhi’s designated representative. Also present were Chief Operating Officer Engineer Asadullah Khan and Chief Financial Officer Ammar Ali Khan. Jan 28, 2026 According to KW&SC officials, the agreement focuses on cooperation in sewage treatment and reclaimed water projects, aimed at improving both environmental outcomes and sustainable water use. A detailed feasibility study will be conducted for a sewage treatment and reclaimed water project at Pumping Station No. 2, covering technical, financial, and operational viability, including project design, selection of modern technology, and overall cost assessment. Mayor Wahab emphasized that international collaboration would create new opportunities for upgrading the city’s infrastructure and delivering better, more efficient services to residents. The MoU also stipulates that any amendments must be made in writing and agreed upon by both parties, and the agreement cannot be transferred to a third party without prior consent. Jan 28, 2026 KW&SC's CEO Ahmed Ali Siddiqui and COO Asadullah Khan described the MoU as a landmark step towards modernizing Karachi’s water and sewage management systems, promising sustainable and eco-friendly services for the city’s future.

Feb 1 2026 KWSC Unified is Live! One App. One System. One Karachi. One Link: https://get.kwsc-unified.workers.dev/ For All Types of queries- Helpline: 1334 Feb 16 2026 An important step has been taken by Mayor Karachi Barrister Murtaza Wahab to improve the city’s water distribution system. Mayor Karachi Barrister Murtaza Wahab has inaugurated the LSR and CI-60 water pumping stations. CEO Water Corporation Ahmed Ali Siddiqui and COO Asadullah Khan also attended the ceremony. Jan 28, 2026 KARACHI: A significant milestone in Karachi’s water and sewage sector marked as Karachi Water and Sewerage Corporation (KW&SC) signed a memorandum of understanding (MoU) with China’s Lingzhi Equipment Group to foster technical collaboration and adopt advanced water management technologies. The signing ceremony was attended by Mayor Karachi Barrister Murtaza Wahab, who highlighted the importance of modern, sustainable, and environmentally friendly water and sewage systems for a city of Karachi’s size. The MoU was signed on behalf of KW&SC by Chief Executive Officer Ahmed Ali Siddiqui and Lingzhi’s designated representative. Also present were Chief Operating Officer Engineer Asadullah Khan and Chief Financial Officer Ammar Ali Khan. Jan 28, 2026 According to KW&SC officials, the agreement focuses on cooperation in sewage treatment and reclaimed water projects, aimed at improving both environmental outcomes and sustainable water use. A detailed feasibility study will be conducted for a sewage treatment and reclaimed water project at Pumping Station No. 2, covering technical, financial, and operational viability, including project design, selection of modern technology, and overall cost assessment. Mayor Wahab emphasized that international collaboration would create new opportunities for upgrading the city’s infrastructure and delivering better, more efficient services to residents. The MoU also stipulates that any amendments must be made in writing and agreed upon by both parties, and the agreement cannot be transferred to a third party without prior consent. Jan 28, 2026 KW&SC's CEO Ahmed Ali Siddiqui and COO Asadullah Khan described the MoU as a landmark step towards modernizing Karachi’s water and sewage management systems, promising sustainable and eco-friendly services for the city’s future.

FAQs

Here are the steps to get a new water connection from Karachi Water and Sewerage Corporation (KWSC)

Visit the website: kwsc.gos.pk

Download Mobile App: kw&sc Consumer App and register yourself and apply

Or. Visit your nearest KW&SC’s Executive Engineer’s office located in each town and collect the application form for a new water connection.

Visit the website: kwsc.gos.pk and enter your Consumer number

Download Mobile App: kw&sc Consumer App and register yourself and apply
Visit the KWSC office Consumer Center at 9th Mile, Near PAF Base, Shahrae- Faisal or Near Civic Center Gulshan-e-Iqbal Karachi

Or Call KWSC Helpline: at 111-597-200 and request a duplicate bill. You'll need to provide your consumer number and CNIC number.

Or Via Email KWSC at info@ kwsc.gos.pk

Don’t forget to write your consumer number, CNIC number, and request for a duplicate bill.

Visit the website: kwsc.gos.pk

  • Download Mobile App: kw&sc Consumer App and register yourself and apply
  • Or. Visit your nearest KW&SC’s Executive Engineer’s office located in each town for complaint.
  • Or Visit the KWSC office Consumer Center at 9th Mile, Near PAF Base, Shahrae- Faisal or Near Civic Center Gulshan-e-Iqbal Karachi
  • Or Call the KWSC helpline at 111-597-200 (24/7)

Or Message the KWSC Facebook page (http://facebook.com/@kwsc.gos....)

KW&SC will assign a complaint number and send a team to address the issue.

Visit the website: kwsc.gos.pk

  • Download Mobile App: kw&sc Consumer App and register yourself and apply
  • Or. Visit your nearest KW&SC’s Executive Engineer’s office located in each town for complaint.
  • Or Visit the KWSC office Consumer Center at 9th Mile, Near PAF Base, Shahrae- Faisal or Near Civic Center Gulshan-e-Iqbal Karachi
  • Or Call the KWSC helpline at 111-597-200 (24/7)

Or Message the KWSC Facebook page (http://facebook.com/@kwsc.gos....)

KWSC will assign a complaint number and send a team to address the issue.

Visit the website: kwsc.gos.pk

  • Download Mobile App: kw&sc Consumer App and register yourself and apply
  • Or. Visit your nearest KW&SC’s Executive Engineer’s office located in each town for complaint.
  • Or Call KWSC Helpline: at 111-597-200. You'll need to provide your consumer number and CNIC number.
  • Or Visit the KWSC office Consumer Center at 9th Mile, Near PAF Base, Shahra-e- Faisal or Near Civic Center Gulshan-e-Iqbal Karachi

Or Message the KWSC Facebook page (http://facebook.com/@kwsc.gos....)

KWSC will assign a complaint number and send a team to address the issue.

To order a water tanker from Karachi Water and Sewerage Corporation (KWSC), follow these steps:

Visit the website: kwsc.gos.pk to order the Tanker Service

Or Download Online Tanker Service Mobile App

Or Call the KWSC helpline at 111-597-200 (24/7)

To complain about the online tanker service of Karachi Water and Sewerage Corporation (KWSC), you can contact them through the following channels:

  • KWSC Complaint Cell: Call 111-597-200 (24/7) and select the option for tanker service complaints
  • KWSC Website: Submit a complaint online through the KWSC website ((link unavailable))
  • KWSC Mobile App: Download (available for Android and iOS) and submit a complaint
  • Email KWSC at: complaintcell@KWSC.gos.pk
  • KWSC Facebook Page: Message the KWSC Facebook page (http://facebook.com/@kwsc.gos....)

Visit KWSC Office: Go to your nearest KWSC office and submit a written complaint

KWSC will investigate and resolve your complaint regarding the online tanker service.

To contact the Executive Officer (EXEN) of your area in Karachi Water and Sewerage Corporation

Visit KWSC Website: and get the contact details and email address

Or Visit your nearest KW&SC’s Executive Engineer’s office located in each town

Call KWSC Helpline: at 111-597-200. You'll need to provide your consumer number and CNIC number and other required details.